2016工商银行考题（8）

2019银行秋招备考指导

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Passage 8

From: Gloria Richter

To: Gunther Schmidt

Subject: E-mails; staff lounge; communication problems

Date: March 3

There are some communication problems I wish to bring to your attention.

1. Each day we receive a huge number of emails from colleagues inside the company and from overseas customers. Some are important many are not. My staff seems to spend all day checking and sorting emails, which is time-consuming and results in them neglecting other duties.

2. My staff doesn’t understand why you got rid of the staff lounge after the takeover. They say that it seemed to be a good place to meet people from other departments and to exchange ideas. Most of them still have not met anyone from Sanicorp yet.

3. A lot of middle managers are really confused about what they should report to. We know management are planning a reorganization but isn’t it time they told us what’s happening?

1. What can be inferred from the email? (    )

A. Gunther Schmidt is the new manager

B. Gloria Richter is very dissatisfied with the present condition

C. Gloria’s company currently underwent a restructuring

D. Gloria Richter used to work for Sanicorp

【答案】B。推断题。根据邮件可以得知Gloria Richter在信中叙述了公司目前存在的一些问题（邮件太多，员工花费很多时间用于查收邮件而忽略了其他工作；取消员工休息室，员工不理解；中层经理不知道应该向谁汇报工作），可以推断出他对公司目前状况很不满意。故正确答案是选项B。

2. What is NOT requested by Gloria Rikchter in this email? (    )

A. An efficient way for the staff to deal with the large number of emails

B. More investment in the well-being of the staff

C. Reopening of the staff lounge

D. A clarification of whom the staff should report their works to

【答案】B。是非题。邮件中的三个问题（邮件太多，员工花费很多时间用于查收邮件而忽略了其他工作；取消员工休息室，员工不理解；中层经理不知道应该向谁汇报工作）分别对应了选项ACD，只有B项内容没有提到，故正确答案为选项B。